Search Filters

Full Time Customer Services Supervisor

Iris Day Spa is the top rated day spa in Surrey BC. We offer a variety of high quality services including facials, body massage, manicure, pedicure, waxing etc. We promise our customers a relaxed and joyful experience at Iris Day Spa with professional services provided by Iris's staff. Therefore, we are currently looking for a qualified and experienced customer service supervisor and reception/admin to help us maintain a consistently high standard of the services provided at Iris Day SPA.
Position: Full Time Customer Services Supervisor
Wage: $25.00 - $26.00 (Depending on the experience)
Working hours: 30-40 hours per week;
Business address: 1620 152nd Street, Surrey, BC  V4A 4N2
Job duties include: Supervise and co-ordinate tasks of the receptionist and other customer service/sales clerks in the spa; Oversee the overall spa operation; Schedule, coach and train clerks for serving customers, responding to customer inquiries and hygiene to ensure their behaviors comply with company policies; Take service appointments from customers and answer questions regarding company's services and products for customers; Consult customers and recommend the spa services; Solve any customers complaints arise in the store or via phone and email; Obtain customer feedback regarding company services and products, prepare reports for manager to review; Check and order supplies such as towel, skincare products, nail polish and maintain the sanitation and function of the spa equipment

Qualified applicants must meet the following requirements: 1. at least six months' experience in customer/client service, spa management, hotel service/hospitality management or related experience is required. 2. Completion of college diploma is required. 3. If candidate only has high school diploma, the candidate must prove at least 2 years' experience in customer service, spa management, hotel service/hospitality management or related experience.
If you are interested in this position, please send resume to
Please note that no phone or drop in application will be accepted.

View Seller's List Limit Reached Log In needed

Usedful News

Details Last hour: Last 24 hours: All:
Other Information
Ad Id31153193
CategoryCustomer Service
PostedJanuary 09, 2018
Renewed February 09, 2018
Expiry March 11, 2018
Details New
Edit Ad Report Ad
Desktop Version